Resource Coordinator

FSLA Classification: Non- Exempt

FTE: 1.0

Organizational Purpose: Sponsors seeks to improve outcomes and opportunities for individuals with conviction histories and to assist individuals releasing from incarceration in their successful reintegration to our community.  Sponsors is nationally recognized as a model utilizing best practices in reentry services.

 Reports to: This position reports directly to the Reentry Resource Center Director.

Supervisory Responsibilities: No direct supervisory responsibilities. May provide oversight and mentorship to identified interns.

Primary Objective: The Resource Coordinator provides direct support in a comprehensive reentry resource center to Lane County residents facing barriers to community reintegration as a result of a conviction history. With a focus on holistic services, the Resource Coordinator will regularly interface with residents, community members and community partners, and will work in close collaboration with other Resource Center staff and Sponsors’ Case Management team.


Provide individualized support to Lane County residents with conviction histories.
• Develop individualized service plans for individuals with conviction histories seeking support in overcoming barriers to reintegration.
• Assess and strategize removing barriers to income, housing or education.
• Provide direct housing, employment, benefits and educational navigation and support services.
• Assist with resume building and job search supports.
• Assist with general housing search supports and preparing housing search materials.
• Maintain current information on available housing opportunities.
• Maintain current information on local job opportunities with second chance employers; promote opportunities in 1:1 appointment, and on the Reentry Resource Center job boards.
• Facilitate educational workshops specifically oriented to address and overcome barriers related to community reintegration post-incarceration.
• Assist participants with accessing technology; work directly with participants to build basic computer skills required to utilize available technological devices in their reentry planning.
• Support participants applying for benefits, including Social Security Disability Insurance (SSDI), Supplemental Security Income (SSI), General Assistance, and Oregon Health Plan.
• Works alongside participants to assist with completing forms including FAFSA or higher education enrollment paperwork.
• Assist in coordination and documentation of hardship requests for financial assistance and monthly bus passes.

Provide equitable support services for Sponsors program participants and community referrals.
• Ensure that all RRC services are consistently and equitably provided to all Sponsors program participants across campuses.
• Offer technologically supported practices to extend service provision to community members with geographic or transportation barriers.
• Maintain standards of practice for evaluating housing and employment need and referrals.
• Work closely and collaboratively with case management staff to ensure all residents are offered the same levels of support in the RRC.

 Represent Sponsors in the community; maintain/cultivate collaborative relationships with other agencies and partners.
• Nurture existing partnerships with local employers to facilitate increased access to living wage jobs for Sponsors’ program participants.
• Work alongside community partners to provide an array of workshops, lectures, and individualized support services that assist participants in overcoming barriers to successful reintegration.
• Improve access to educational opportunities and student assistance by cultivating and maintaining partnerships with local colleges, trade schools and universities.
• Engage directly with student interns, tutors, and community volunteers.
• Work closely with local community-based organizations to support participants in navigating benefits enrollment.

Assist with data collection and reporting, including internal and externally supported databases and tracking platforms.
• Responsible for entering relevant data into Sponsors database to ensure adequate reporting on all RRC functions, including employment, housing, financial assistance, workshops, and SSDI/SSI application support.
• Update Sponsors Log with participant activities.
• Record expenditures related to the Financial Assistance Program.
• Update Reentry Resource Center participant tracking sheets.

Skills and Knowledge:
• Ability to excel while working independently with little direct supervision.
• Knowledge/understanding of barriers (collateral consequences) related to a conviction history.
• Demonstrated experience working across teams or programs to develop shared goals and practices.
• Creative thinker/problem-solver – approaches challenges with optimism and an eye toward opportunity and innovation.
• Professional Communicator – Demonstrated ability to develop and cultivate professional relationships and maintain collaborations with community partners.
• Proficient in Microsoft Office products, online data collection and reporting platforms, and web-based platforms to support access to housing and employment.

Additional Preferred Knowledge:
• Knowledge of de-escalation techniques.
• Knowledge of SOAR- Benefits Navigation.
• Knowledge of SNAP and other city, county, state benefits.
• Knowledge of local housing resources.

Education and Experience:
• Experience in providing employment, housing, or other forms of direct services. 
• Experience working with individuals from marginalized populations, especially those who experience barriers to accessing housing and employment opportunities.
• Higher Education in Social Science, Sociology, Psychology, Criminal Justice, Education or other relevant fields preferred.

Work Environment: This position typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties.  May encounter frequent interruptions throughout the work day.

Physical Demands:  Sitting (or standing) at a desk for prolonged periods of time. Noise level in the work environment is typical of that of an office environment.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

This description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time.