Resource Coordinator

FSLA Classification: Exempt
FTE: 0.5

Organizational Purpose: Sponsors seeks to improve outcomes and opportunities for individuals with conviction histories and to assist individuals releasing from incarceration in their successful reintegration to our community.  Sponsors is nationally recognized as a model utilizing best practices in reentry services.

Reports to: This position reports directly to the Reentry Resource Center Director.

Supervisory Responsibilities: None.

Primary Objective: The Resource Coordinator provides direct employment, housing, education, benefits navigation and a variety of other forms of reentry support in a comprehensive resource center to Lane County residents facing barriers to community reintegration as a result of a conviction history. With a focus on holistic services, the Resource Coordinator will regularly interface with residents, community members and community partners, and will work in close collaboration with Sponsors’ Case Management team.


Provide individualized support to Lane County residents with conviction histories.
• Provide direct housing, employment, benefits and educational navigation and support services to individuals experiencing barriers to reintegration.
• Maintains a daily up to job board and housing list with second chance employment and housing opportunities.
• Assists with resumes building, job search supports, building housing packets, assistance navigating to higher education/retraining program and assistance navigating participants through benefits enrollment.
• Buildings relationships with participants to best match each individual with an employment, housing, or educational opportunity.
• Facilitate educational workshops specifically oriented to address and overcome barriers related to community reintegration post-incarceration.
• Assist participants with accessing technology; work directly with participants to build basic computer skills required to utilize available technological devices in their reentry planning.
• Support participants applying for benefits, including Social Security Disability Insurance (SSDI), Supplemental Security Income (SSI), General Assistance, and Oregon Health Plan.
• Works alongside participants to assist with filling out forms including FASFA or SSI paperwork.
• Assist in recruiting participants for cash work opportunities with local community members.
• Assist in implantation of Financial Assistance Program available to participants, including resourcing Parole and Probation requests for monthly bus passes.

Provide equitable support services for Sponsors program participants and community referrals.
• Ensure that all RRC services are consistently and equitably provided to all Sponsors program participants across campuses.
• Offer technologically supported practices to extend service provision to community members with geographic or transportation barriers.
• Maintain standards of practice for evaluating housing and employment need and referrals.
• Works closely and collaboratively with case management staff to ensure all residents are offered the same levels of support in the RRC.

Represent Sponsors in the community; maintain/cultivate collaborative relationships with other agencies and partners.
• Nurture existing partnerships with local employers to facilitate increased access to living wage jobs for Sponsors’ program participants
• Work alongside community partners to provide an array of workshops, lectures, and individualized support services that assist participants in overcoming barriers to successful reintegration.
• Improve access to educational opportunities and student assistance by supporting participants in accessing local colleges, trade schools, and universities.
• Engages directly with student interns, tutors, and community volunteers.
• Work closely with local community-based organizations to successfully navigate participants through benefits enrollment.

Assist with data collection and reporting, including internal and externally supported databases and tracking platforms.
• Responsible for data entry in CDL to ensure adequate reporting on all functions in the RRC, including employment, housing, financial assistance, workshops, and SSDI/SSI application support.
• Updating Sponsors Log with participant activities.
• Record expenditures related to the Financial Assistance Program.        

Skills and Knowledge:
• Ability to excel while working independently with little supervision.
• Knowledge/understanding of barriers (collateral consequences) related to a conviction history.
• Demonstrated experience working across teams or programs to develop shared goals and practices.
• Creative thinker/problem-solver – approaches challenges with optimism and an eye toward opportunity and innovation.
• Holistic approach – both with respect to service provision (whole person approach) but also with respect to collaboration and intra-agency collaboration/communication.
• Professional Communicator – Demonstrated ability to develop and cultivate professional relationships and maintain collaborations with community partners.
• Proficient in Microsoft Office products, online data collection and reporting platforms, and web-based platforms to support access to housing and employment.
• Experience in a social advocacy role.

Education and Experience:
• Bachelor’s degree in Social Science, Sociology, Psychology, Criminal Justice, Education preferred.
• Experience in providing employment, housing, or other forms of reentry support services.  Experience working with individuals experiencing homelessness and involved with the criminal justice system.

Work Environment: This position typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties.  May encounter frequent interruptions throughout the work day.

Physical Demands: Sitting (or standing) at a desk for prolonged periods of time. Noise level in the work environment is typical of that of an office environment.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

This description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.

This job description is subject to change at any time.