Reentry Navigator

FSLA Classification: Non-Exempt 
FTE: 1.0

Organizational Purpose: Sponsors seeks to improve outcomes and opportunities for individuals with conviction histories and to assist individuals releasing from incarceration in their successful reintegration to our community. Sponsors is nationally recognized as a model utilizing best practices in reentry services.

Reports to: Reentry Resource Center Director

Supervisory Responsibilities: No direct supervisory responsibilities. May provide oversight and mentorship to identified interns.

Primary Objective: The Reentry Navigator provides ongoing direct support to Sponsors program participants to secure and successfully maintain long-term housing stability. Reentry Navigators provide 1:1 navigation supports, housing search support, assistance securing and maintaining Section 8 vouchers, and referrals to a variety of supportive services and resources.

1. Provide Individualized Support to Sponsors Long-Term Housing Program Participants
• Develop an individualized case plan, outlining small action steps to navigate the transition from transitional housing to a permanent housing unit.
• Facilitate housing search for Section 8 recipients, including assistance obtaining all necessary housing search documentation, assisting with property management applications, assistance appealing housing application denials and facilitating the Section 8/Public Housing move-in process with property managers and participants.
• Monitor and discuss participants’ employment, savings, and financial management, particularly as it relates to successfully maintaining housing. Assist participants in completing budgeting exercises and in executing requests for financial assistance.
• Support participants in advocating for themselves with local landlords and county
agencies, including requests for reasonable accommodations and letters of explanation.
• Work closely and collaboratively with Parole and Probation to assist participants with maintaining housing and avoiding common pitfalls for newly independent participants.
• Maintain direct communication with all individuals on assigned caseload to check-in on housing status, any perceived barriers to maintaining housing/employment/benefits.
2. Resource Navigation:
• Assist participants in navigating existing county and community services based on assessed needs. Provide warm handoffs to local service agencies, and support  participants in addressing common barriers to accessing services (e.g., Assist participant in accessing a Bus Pass to get to appointments.)
• Attend ongoing provider meetings to maintain current information on provider services and
referral pipelines.
• Serves as a liaison and agency representative between Sponsors, Lane County Parole
and Probation, Homes for Good, local property management companies, and other community-based organizations.
• Work in collaboration with other Sponsors staff to refer for Reentry Resource Center services, including supports to outline and achieve employment, benefits or continued education goals.
3. Program Data Management and Coordination:
• Maintain detailed and timely records, both written and electronic, to inform service delivery (e.g., housing prioritization) and to support ongoing program evaluation.
• Serve as the primary contact with Parole and Probation, including the provision of quarterly service delivery reports for each program participant.
• Maintain communication with the local housing authority, Homes for Good, and provide direct support for eligible participants in navigating the voucher application process.
• Utilize web-based programs (e.g., CDL, Sponsors log, HMIS) and other systems (e.g., shared network drive, referral tools) to chart participant progress, maintain accurate entry/discharge records, and ensure timely and coordinated participant service delivery across Sponsors
4. Intra-Agency Collaboration and Communication
• Attend and actively participate in scheduled program staff meetings
• Participate in scheduled trainings as requested by management staff
• Maintain regular direct communication, both written and verbal, with partner agencies, local property managers, supervisors and other Sponsors staff regarding resident progress and conduct, facilities operations, and organizational protocols/procedures

Desired Skills and Knowledge
• Excellent verbal and written communication skills
• Excellent interpersonal, negotiation, and conflict resolution skills
• Strong analytical and problem-solving skills
• Ability to effectively organize and prioritize a wide variety of time-sensitive tasks
• Ability to act with integrity, professionalism, and confidentiality
• Ability to foster teamwork, promote process improvement and build relationships
• Ability to work effectively with a wide range of people to achieve individual and organizational objectives
• Flexibility in adapting to program changes and to the individual needs of participants
• Committed to the mission and values of Sponsors and reentry services
• Familiarity with Fair Housing and Housing First Principles, and basic landlord-tenant law
• Knowledgeable of the local rental market, including affordable and supportive housing
• Proficient with Microsoft Office Suite or related software

Education and Experience
• Higher education degree in related field preferred.
• 1+ year of experience providing direct client services in social service setting

Work Environment: This position typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. May encounter frequent interruptions throughout the work day.

Physical Demands: Walking upstairs, sitting or standing at a desk for prolonged periods of time. Noise level in the work environment is typical of that of an office environment.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time.

To Apply: Please send a resume and a cover letter describing how you meet the qualifications for this position to [email protected] Review of applications will begin on Tuesday,
September 6th and will continue until the position is filled.

Sponsors is an equal opportunity employer committed to an inclusive, equitable,
and multicultural work environment. We are stronger and more effective because
of the diverse life experiences of our staff. People encouraged to apply include
Black, Indigenous, Latinx, and other people of color; people who are LGBTQ,
gender non-binary; people with disabilities, and people with conviction histories.