Data Quality Coordinator for The Way Home

FSLA Classification: Exempt
FTE: .625 – .75

Organizational Purpose: Sponsors seeks to improve outcomes and opportunities for individuals with conviction histories and to assist individuals releasing from incarceration in their successful reintegration to our community. Sponsors is nationally recognized as a model utilizing best practices in reentry services.

Reports to: This position reports directly to the Director of Program Development.

Supervisory Responsibilities: No direct supervisory responsibilities.

Primary Objective: Manage the data quality and consistency for The Way Home Permanent Supportive Housing Program (TWH PSH) on both internal and shared platforms. This includes data utilized internally, with appropriate partners, and for the purposes of program outreach and evaluation. Develop and implement innovative practices to improve data collection and quality. Identify opportunities to use program data to develop narratives and materials that can be used for the program internally (e.g., program evaluation, assessment of key performance indicators, educational tools for staff, etc.) or in external efforts (e.g., outreach, advocacy, policy reform). Work collaboratively with both the research team and with Reentry Resource Center staff to obtain, update, and disseminate information related to TWH.

Job Duties:
Data Entry and Quality Management
• Serve as the Agency Administrator for Service Point/HMIS for The Way Home’s PSH and services
only projects.
• Conduct annual assessments for TWH participants in both Service Point/HMIS projects; assess for and address any information gaps in a timely manner.
• Collaborate with provider partners to obtain data for annual assessments that cannot be collected directly from program participants.
• Run and submit reports as needed to HUD and/or Lane County for grant purposes.
• Improve the data collection workflow for participants who have at one point been housed with The Way Home.
• Ensure data consistency across different platforms (Service Point/HMIS, the Z-Drive, the Sponsors Dropbox, CDL, and select sections of the research team’s Dropbox).

Coordinating with the Research Team
• Attend regular meetings with the research team and answer questions in a timely manner.
• Coordinate with the head researchers to address any gaps in data and problem-solve issues related to data needed from Sponsors’ internal systems.
• Update contact information for research participants as needed for the completion of research interviews.
• Support coordination between the research team and the Reentry Resource Center staff.

Development of New Materials
• Utilize program data to create accessible, aesthetically consistent, and easily digestible new
materials that can be utilized for the purposes of program evaluation, programmatic description and overview, and outreach/advocacy with external partners and stakeholders.
• Work collaboratively with Reentry Resource Center staff and the Director of Program Development to develop implementation strategies for new materials.
• Create and conduct presentations to promote outreach and/or program coordination as appropriate.

Intra-Agency Collaboration and Communication
• Attend and actively participate in scheduled program staff meetings.
• Participate in scheduled training as requested by management staff.
• Maintain regular direct communication, both written and verbal, with the research team, the head researchers, Reentry Resource Center staff, supervisors, and other Sponsors staff regarding data collection, quality, and new materials as necessary.

Skills and Knowledge
• Deep commitment to the mission and values of Sponsors.
• Ability to consistently and reliably collect, enter, and manage data on various electronic platforms.
• Ability to use and translate quantitative data to develop program narratives and describe progress toward achieving measurable objectives or key performance indicators (KPIs).
• Ability to distill complex concepts, programs, and resources to develop accessible materials for the target population or audience.
• Excellent verbal and written communication skills.
• Excellent interpersonal, analytical, and problem-solving skills.
• Demonstrated ability to effectively organize and prioritize a wide variety of tasks with little to no
direct oversight.
• Proven ability to consistently act with integrity, professionalism, and confidentiality.
• Ability to foster teamwork, promote process improvement, and build relationships.
• Ability to work effectively with a wide range of people to achieve individual and organizational objectives.
• Strong public speaking and presentation skills to support educational outreach to staff, other agencies, and other prospective partners.
• Flexibility in adapting data collection processes to meet the needs of participants, external partners, and/or staff.
• Proficient in Microsoft Suite, Service Point/HMIS, relevant design programs, and/or related software.

Education and Experience:
• Higher education degree in related field preferred.
• Experience providing direct service related to subsidized housing, housing first permanent supportive housing, and/or serving individuals with conviction histories.

Work Environment:
This position most often works in an office environment. May encounter frequent interruptions throughout the work day.

Physical Demands: Sitting or standing at a desk/desk-like space for prolonged periods of time. Noise level is dependent on the work station, but can be expected to be similar to what is typical of an office environment.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

To Apply:
Please send a resume and a cover letter describing how you meet the qualifications for this position to [email protected] Review of applications will begin on August 9, 2022 and will continue until the position is filled.

Sponsors is an equal opportunity employer committed to an inclusive, equitable, and multicultural work environment. We are stronger and more effective because of the diverse life experiences of our staff. People encouraged to apply include Black, Indigenous, Latinx, and other people of color; people who are LGBTQ, gender non-binary; people with disabilities, and people with conviction histories.